Privacy Policy of Trenca International Limited
Last Updated: [Date, e.g., July 3, 2025]
Effective Date: [Date, e.g., July 3, 2025]
- Introduction
Trenca International Limited operates the website ：https://www.trencadecor.com/. As a wholesale exporter of curtain rods, we are committed to protecting the privacy of our business clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services. By using our website or submitting inquiries, you consent to the practices described herein.
- Information We Collect
(a) Directly Provided Information
We collect business data when you:
Submit wholesale inquiries (e.g., via contact forms: product specs, quantities, project timelines)
Upload files (e.g., design drawings, project requirements)
Create business accounts or place orders
Contact us via email/chat
Includes:
Business contact details (Name, Company, Email, Phone, Address)
Commercial information (Tax ID, Product specifications, Order history)
Project notes & uploaded files
(b) Automatically Collected Information
When you browse our site, we may collect:
Device & Usage Data: IP address, browser type, pages viewed
Cookies & Tracking Data: Session cookies for login stability, analytics cookies (e.g., Google Analytics)
- How We Use Your Information
We process data for these legitimate purposes:
Process inquiries & generate quotes (Response within 48 business hours)
Fulfill orders & manage export documentation (e.g., commercial invoices)
Communicate order status/shipping updates
Analyze market trends (e.g., demand for specific curtain rod dimensions by region)
Send B2B marketing (New product launches; opt-out anytime)
- Sharing Information with Third Parties
We only share data when essential:
Recipient Type Purpose Examples
Logistics Partners Shipment fulfillment DHL, FedEx, UPS
Payment Processors Secure transaction processing PayPal, Stripe
Manufacturing Facilities Production coordination
Legal Authorities Compliance with export regulations Customs, Tax Agencies
We ensure all third parties sign confidentiality agreements.
- International Data Transfers
As a global exporter, your data may be transferred to:
Manufacturing hubs: [e.g., China]
Warehouses: [e.g., China]
We safeguard transfers using Standard Contractual Clauses (SCCs) and encryption.
- Your Rights
You have the right to:
Access & correct your business data
Delete unused inquiry records (e.g., after 3 years)
Export inquiry history as CSV
Withdraw marketing consent (Click “Unsubscribe” in emails)
To exercise rights, contact: [info@trencahk.com]
- Data Security
We implement:
SSL encryption for all data transmissions
Role-based access control to business data
Annual security audits
We will notify you of data breaches as required by law.
- Cookies Policy
We use cookies for:
Category Purpose Control Method
Essential Shopping cart, login sessions Cannot opt-out
Analytics Traffic analysis (Google Analytics) Browser settings
Advertising LinkedIn/Facebook B2B ads Cookie Consent Banner
Manage preferences via our Cookie Banner or browser settings.
- Inquiry Data Retention
We retain inquiry data for:
Active negotiations: Until contract signing or termination
Archived inquiries: 3 years (for warranty/rebusiness reference)
After this period, data is anonymized or securely deleted.
- Policy Updates
We may revise this policy. Changes will be posted here with a new “Last Updated” date. Material changes will be notified via email.
- Contact Us
For privacy requests or questions:
Data Protection Officer: [aiden]
Email: [aiden@trencahk.com]
Address: [No.11 Renming road,Renming industrial area,
Lanhe town,Nansha district,Guangzhou City,
China.511458]
